After-Sales Service

Basic requirements of our after-sale service

1) If any quality problems such as design, manufacture, function or procedure occur within the

guarantee period, NEWSKY shall take full responsibility and bear all the economic losses incurred.

2) If any quality problems occurs within the guarantee period, NEWSKY shall provide on-site

service after receive the buyer’s notice in 24

hrs.

3) If any big quality problems occurs out of the guarantee period, NEWSKY will send maintenance

technician to provide visiting service after receive the buyer’s notice in 24 hrs and charge for a favorable price.

4) NEWSKY will provide a lifetime favorable price to the buyer with the materials and spare parts

used in system operation, equipment maintenance.

The above mentioned are only basic after-sale service requirements, we will make more promises related to quality assurance and operation guarantee mechanism.